CRM & Call Centers

Save Money When You Capture Accurate Data at the Point-of-Entry

Quickly verifying contact data as it flows into your database saves your organization money. The one tried-and-true method for maintaining accurate, up-to-date records at a minimal cost is to correct data as it enters into your company's Call Center, CRMs or E-commerce apps.

The longer poor contact data remains in your system, the more expensive it is to correct it. It costs firms about $1 to verify the accuracy of a record at the point-of-entry, but $10 to clean it in batch form and $100 per record if nothing is done for an extended time. Bad data results in undeliverable shipments, low customer retention, and inefficient CRM initiatives.

Benefits:

  • Streamline operations - Verify data at the point-of-entry to streamline call center operations & shorten call times
  • Improve customer satisfaction - Verify contact data to maintain communication with valued customers
  • Update incorrect/outdated data - Identify data typos and add missing address elements
  • Integrate customer data - Merge/purge records from various divisions and integrate customer processes

Free Test Drive - Choose a Data Quality Solution

Global Address Verification
Global Address Verification

Returns standardized, corrected, and appended data for addresses anywhere in the world.

Deduplication
Deduplication

Achieve a single view of customers by merging duplicate records and eliminating extraneous ones so you have confidence in your data.

Global Email Verification
Global Email Verification

Validate and parse email addresses, correct common typographical errors, and standardize email addresses.